our new job launched its mandatory ai transcription program designed to streamline our workflow and not only does it melt down the moment it has to transcribe non-white customers but it keeps hallucinating the existence of a mysterious boy named dorian who shows up in every third call summary
caller got into a car accident on their way to work? their nonexistant son dorian was hurt. got kicked out of a bar and broke their ankle? their son dorian was the one who broke it. i now spend more time having to de-dorian the call summary than if i had just written it myself. really funny. we’re required to use this now
My favouritest sport fact ever is that in 1990s 2 cardiac surgeons watched an f1 race to save the lives of countless kids. The Great Ormond Street Hospital for Children (GOSH) kept losing the lives of patients after successful heart surgeries. Specifically the 10-15 minutes after a bonefide clinically successful surgery patients would die:
And so the two surgeons filmed a handover after heart surgery and sent it to the Ferrari pitcrew who were told to critique and improve handover process
And from this:
we got this:
The error rate during patien handovers dropped from 30% to 10% with the F1 informed protocol.
I literally love this fact so much because being an pitcrew member is such a thankless job because theyre underpaid and overworked mechanics and they literally saved lives in this instance.
The doctors went to the race tracks to watch the car changes and the pit crews went to the hospitals and watched a live transfer and offered suggestions and they kept working with them to improve.
After there was a successful improvement of the most vital metrics of a handover of a patient from surgery to ICU, the pit crews also worked with other hospitals for other procedures and it’s now a whole thing of trying to apply the specialized, streamlined and speedy teamwork and nonverbal coordination of pit crews to other high-risk fields.
This is a perfect example of how two very different fields of knowledge meeting can make a huge leap forward in progress.
the exercise lady whose videos I follow says things like “Exercise is a celebration of what you can do, not punishment for what you ate” and “Think of some small thing you’ve wanted to change, and try making that change just for today so you don’t stress yourself out over a major change” and “The brain craves blood”
do you ever find yourself in an elevator or a bus or a train car with a bunch of people and think to yourself damn we’d make a compelling ensemble company for a black box theatre play or a novella of some kind should something go wrong here
